Shipping policy

 

United Kingdom

  • Free Standard Shipping on all UK orders.
  • Estimated delivery: 3–4 working days.

International

  • Flat Rate International Shipping: £30
  • Delivery times vary depending on the destination country and customs processing.
  • International orders may be subject to local customs duties, taxes and import fees. These charges are the responsibility of the customer

Please ensure that your shipping address and mobile number are entered correctly at checkout. Providing an accurate contact number helps our courier deliver your order without unnecessary delays.

Delivery Information

Estimated delivery times are provided as a guide only and may vary during busy periods, including public holidays, promotional events and adverse weather conditions.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where applicable).

Please note that international orders may be subject to customs duties, import taxes or other local charges. These fees are determined by your country's customs authority and are the responsibility of the customer.

Incorrect Addresses

It is the customer's responsibility to provide accurate shipping information.

We cannot accept responsibility for parcels that are delayed, lost or delivered to an incorrect address due to inaccurate information provided at checkout. If an order has not yet been dispatched, please contact us as soon as possible and we will do our best to update your delivery details.

High-Value Orders

To protect both our customers and our business, we reserve the right to review high-value orders before dispatch.

In certain cases, we may require additional verification or apply an alternative shipping method with enhanced insurance and tracking. If this applies to your order, we will contact you before processing payment or dispatching your order.

Lost or Delayed Parcels

If your order has not arrived within the estimated delivery timeframe, please contact us and we will be happy to investigate with the courier on your behalf.

Need Help?

If you have any questions regarding your order or delivery, please contact us at karolina@yourmainstate.com and we'll be happy to assist you.